Multi-Client Authentication & Auth0 Integration
Designed a secure, scalable registration experience for 250,000+ users across two financial clients — balancing Auth0 constraints, compliance requirements, and member clarity.
Recurring Contribution Visibility
Designed an operational tool for finance teams to manage 600–800 monthly contributions across complex settlement cycles — built as a strategic bridge to PayTo instant payments.
White-Label Experience
Governed a design system supporting 5 branded client experiences — enabling scalable customisation without fragmenting the product or increasing maintenance overhead.
Personal Contributions Automation
Replaced manual Excel-based exception handling with a structured bulk operations workflow — designed for a team managing 250 + daily financial transactions.
Legal Document Localisation
Designed a web application for an international company to localise legal documents across Asia-Pacific markets — translating a complex Excel-based process into a structured, clause-level editing interface.
Machine Learning Platform
Designed the UI for an ML-powered expense classification platform for enterprise clients — making continuous-learning technology legible and actionable for non-technical users, from initial wireframes through to launch.
Insurance Calculator / Tracking Insurance Claim Status
Design, usability, interaction and user testing - Affinity Diagram.
Digitising Mobility
Improve productivity in visa processing and maintain legal compliance for families in Australia.
Storyboard for Animation Videos
Animation videos for the insurance digital products and services for our business client and retail customers.
Graphic Design
Graphic Design, Art Direction
Other work
Client Engagement - Financial (Tax audit)
Wireframe Documentation, interaction, Adobe XD prototype, visual and experience designs.
Project Management - Financial
Visual, interaction, experience designs, wireframe, Axure Prototype.
Vehicle Tracking Web/Mobile
Visual, interaction, and experience designs, wireframe, InVision Protorype.
Entertainment project media streaming
Visual, interaction, and experience designs. Information architecture, Axure prototype. (VOD, Streaming - TV, STB)
Entertainment mobile/tablet
Visual, interaction, and experience designs, wireframe, Art direction.
Pattern Library, Design guide
Web, mobile, and tablet
Brand identity for digital products
A brand identity for digital Toolkit system—Visual design
Marketing
Banners attract attention, while brochures offer key details to engage customers.
EDM Templates Design and internal products
Visual design, usability, interaction
VOD app 2 - Web, Mobile
Functional wireframes, user experiences, visual, and interaction design
VOD app 2 - TV
Visual, User experiences and interaction design using remote control